Privacy Policy
Privacy Policy
PRIVACY POLICY
Effective Date: Sep 15, 2025
NEXSOZ LLC (“Company,” “we,” “our,” or “us”) is a Virginia-based consulting firm committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access our website, including any associated subdomains (such as go.nexsoz.com), and engage with our services.
1. Scope of This Policy
This Privacy Policy applies to all information collected through:
Our website and subdomains
Contact forms, booking tools, and chat interfaces
SMS, email, and other communication channels
2. Information We Collect
A. Personal Information
We may collect personally identifiable information, including:
Full name
Email address
Phone number
Business details and inquiry information
B. Technical and Usage Information
We may automatically collect:
IP address
Browser type and device characteristics
Website interaction data
C. Communication Data
Information you provide through:
Website forms
Chat widgets
SMS or email correspondence
3. How We Use Information
We use collected information for legitimate business purposes, including:
Responding to inquiries and providing consulting services
Scheduling appointments and managing client engagement
Sending service-related communications and updates
Enhancing website performance and user experience
Maintaining security and preventing fraud
Complying with applicable legal and regulatory obligations
4. SMS Communications and Consent
By voluntarily providing your phone number through our website, forms, or communication tools, you consent to receive SMS communications from NEXSOZ related to your inquiry or services.
These communications may include:
Appointment confirmations and reminders
Responses to service inquiries
Service-related updates and follow-ups
Message frequency varies based on your interactions with our services. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us at [email protected].
NON-SHARING CLAUSE
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Use of Automated and AI Technologies
NEXSOZ may utilize automated systems, including artificial intelligence tools, to support communication, respond to inquiries, and enhance service delivery. These tools are used to improve responsiveness and operational efficiency.
6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information. This includes the use of secure technologies such as SSL encryption for data transmission.
While we take appropriate measures, no system can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this policy
Comply with legal, regulatory, or contractual obligations
Resolve disputes and enforce agreements
8. Your Privacy Rights (Virginia Residents)
In accordance with applicable Virginia data protection laws, including the Virginia Consumer Data Protection Act (VCDPA), you may have the right to:
Confirm whether we process your personal data
Access and obtain a copy of your data
Request correction of inaccuracies
Request deletion of personal data
Opt out of certain processing activities
To exercise these rights, contact us at [email protected].
9. Children’s Privacy and Age Restrictions
Our website and services are not directed to children under the age of 13.
By opting into SMS communications, you represent that you are at least 18 years of age or have obtained appropriate parental or guardian consent.
We do not knowingly collect personal information from children under 13.
10. Third-Party Service Providers
We may engage trusted third-party service providers to support business operations (e.g., CRM systems, hosting providers). These providers are contractually obligated to maintain confidentiality and protect personal information.
11. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be reflected by revising the effective date.
12. Contact Information